HVAC Services in Thompson's Station, TN

Best HVAC experience hands-down! I will never use anyone else. They were able to come out immediately and diagnose the issues with my system. They replaced both of my units, which were very old, and were fast, friendly, and professional. They even worked with my home warranty company to get them everything they needed for my claim. Excellent Communication. They tell you when they are going to be there, when they are on their way, and when they arrive. Locally owned and operated with the best service. I don’t think you can beat their prices either! 100% HIGHLY RECOMMEND!!!

Rapid Response HVAC has repeatedly saved the day since we started using them in 2020. We’ve had several repairs where they arrived within 24 hours of calling if not sooner, getting us back up and running and either warmed up or cooled back down quicker than anywhere else we’ve lived. This spring we ended up needing a new unit and the owner had it replaced and running in 12 hours. They’re honest, trustworthy, and definitely respectful of your time! Would absolutely recommend their services.

Came home Friday evening to a cold house with no heat and it was freezing outside. Made a few phone calls with no help and then called Rapid Response and talked to Robert. They had a service technician out to the house Friday night to look at the system within a couple hours of my call. Found that the system was in bad shape so a decision was made to replace the entire unit. They came the next morning and had a new heat pack installed in 2 hours. Was able to watch football that afternoon in a warm house! Great service and highly recommend calling Rapid Response.

Rapid Response saved the day! My AC went out Thursday and I had a party planned the next day. They came out that same night I called and had the unit completely replaced the next day with plenty of time to cool the house before the party. Literally saved the day. So happy with the service!

Robert from Rapid Response came to perform maintenance on my HVAC unit. He was early for his appointment, very polite and professional. He did not try to sell me any unneeded services. I would highly recommend their services. I am very pleased.

We can't say enough about Rapid Response Heating and Cooling. Our heat went out and they were here the day after we called. They gave us the option of repairing, but we decided to replace the HVAC system. The crew that did the install were fast, clean, and did a great job. Everything was professionally carried out from start to finish. We highly recommend Rapid Response Heating and Cooling.

Rapid Response is amazing. They were quick to show up, professional, and able to diagnose my problem almost immediately. Will use them again and highly recommend.